Returns & Exchanges
At LAGOS, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn fashion pieces within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the merchandise is in its original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier drop-off point and keep your tracking receipt to monitor its journey back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing