Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure all tags are attached to receive a full refund.
How long does shipping take?
Standard shipping usually takes 3-5 business days, while express shipping options are available for delivery within 1-2 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find the best fit based on your measurements.